FAQ: Fossilis
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will backing Fossilis for $1 give me access to the pledge manager after the campaign?

Yes, of course it will. But if you back for $1, Fossilis will be a few dollars more expensive through the pledge manager. So if you are planning to get the best value for your dollar, this campaign is your best way to do that.

If you back for at least one copy of the game DURING the campaign, then you can add any number of additional copies of the game during the pledge manager, all at the original Kickstarter price.

Last updated: October 30, 2019 19:02

Is there a group pledge discount for Fossilis?

As with all of our KTBG campaigns, the discount we are offering to you is in fulfillment. If you pledge for 1, 12, 26, or 152 games, you will only pay shipping for your first game. Your best bet would be to get as many people to back the campaign with you so that you can share that shipping cost with them.

Last updated: October 15, 2019 08:03

Will the terrain tiles be stickered?

No. We had to use stickered tiles for the prototype. But the actual tiles will be full colour heat transferred.

Last updated: October 30, 2019 04:37

Which dinosaurs are already in the game?

Allosaurus Ankylosaurus Apatosaurus Archaeopteryx Arizonasaurus Atopodentatus Brachiosaurus Dakosaurus Deinonychus Dilophosaurus Diplodocus Edmontosaurus Eudimorphidon Icthyosaurus Kronosaurus Mosasaurus Pachycephalosaurus Peteinosaurus Pisanosaurus Placerias Plateosaurus Plesiosaurus Procompsognathus Pteranodon Pterodactylus Quetzalcoatlus Riojasaurus Stegosaurus Tanystropheus Tapejara Triceratops Tyrannosaurus Rex

Last updated: October 30, 2019 04:37

When will my credit card be charged?

December 16th is the date for charging credit cards.

Last updated: November 20, 2019 17:44

I am moving some time before August 2020, when you plan to send me Fossilis. How can I make sure you get the right address if I don't know it yet.

We will continue to update you about address changes. We’ll let you know far in advance of when we’re going to close addresses. In the event that you move after address changes have closed, you can contact KTBG directly and we can do our best to help you out.

Last updated: November 20, 2019 17:46

Why aren't any of your other games available through this BackerKit?

We have come to the conclusion that we’d end up losing money for those of you who don’t live in the US because of shipping prices. All of our games are in North America at the moment. So, financially it doesn’t make sense for us to offer them. Sorry!

Last updated: November 20, 2019 17:47

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: August 2020

Last Updated At: 11/19/19
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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